The Freedom & Opportunity In Marketing That So Many Don’t Take

Nov 29, 2021

Cleaning and restoration company owners have an amazing opportunity in the marketing world. In an industry that is so niche oriented, there is an incredible freedom surrounding how your company connects with your audience and who you want to be to them.  Before this gets confusing – let me explain. Business owners have an enormous […]

Handling Clients From The Start: How To Handle The Phone Call The Right Way

Oct 05, 2021

Handling phone calls in the restoration industry should always be seen as an opportunity to promote your brand and build your reputation. That being said, handling client phone calls the right way is not always easy and can take some practice and training. But it is worth the time and effort. In the restoration industry, […]

7 Key Elements That Can Help You Understand Your Clients Better

Sep 28, 2021

One major misstep that business owners take when marketing is putting their focus on optimizing conversions instead of nurturing the client experience. There is a lot to be said about getting to know your customers, putting time and effort into building relationships with your customers, and nurturing the relationship. Particularly after COVID-19 hit, marketing trends […]

Helping Your Customers Navigate The 5 Stages Of Grief After A Disaster

Sep 08, 2021

Property disasters can have an emotional and physical toll on anyone who’s unfortunate enough to experience them. As a cleaning and restoration professional, you’re in a unique position to help your customers navigate through the stress, anger, and uncertainty they’re dealing with after a disaster.  At Spot On Solutions we want to help you become […]

Building A Million Dollar Business: The Value Of Investing in Mentors

Aug 04, 2021

This is the second article in a series, “Building a Million Dollar Business,” where we conduct exclusive interviews with industry leaders to learn more about how they’ve transformed their cleaning and restoration companies into successful, million dollar businesses. This article features Jon Fields, owner of Restore Pro based out of Sandusky, Ohio. Before making a […]

How To Analyze Digital Marketing Costs

Jan 23, 2021

So you’ve decided to invest in digital marketing for your business. You’re heading in the right direction. With the number of online searches increasing every day, you want to make sure your restoration company is visible to those searching for your services. A key factor in digital marketing visibility is your budget, which leads to […]

How To Respond To Bad Reviews (And Use Them To Your Advantage)

Aug 16, 2020

Google Reviews can seriously impact your business’s reputation. With 84% of people saying they trust online reviews as much as they do personal recommendations, it’s no wonder reviews can greatly influence customers’ views and purchase decisions toward your products and services.  So what should you do when you get a bad review? First of all, […]

How To Manage Your Google “My Business Listing” On Your Mobile Device

Oct 27, 2019

One in three Google searches has local intent– people are looking for products and services in their town. According to Google, 50% of all the mobile consumers who search for a local business either visit or contact that business.  Since your service company relies solely on local consumer traffic, making your business visible in the […]

Top 10 Reasons Spot On Solutions Can Take Your Business to The Next Level 

Sep 17, 2019

1. You’ll have a partner. We combine our team with your team to get the best results.  We’ve built our company on relationships that are built to last. When you hire SOS, you don’t hire a vendor, you bring on a partner that is dedicated to helping you reach your goals for growth and profits. […]

How Google Reviews Can Help Your Online Business

Aug 07, 2019

Did you know that 97% of people will read online reviews before making a decision, and 86% of consumers say negative reviews influence their purchase choices? These numbers go to show how much of an impact Google Reviews can have on your business. In addition, Google Reviews are highly beneficial to the well-being of your […]