expert panel restoration software

Expert Panel: Tips For Choosing The Right Restoration Software For Your Business

Many cleaning and restoration companies are embracing the use of technology and management softwares to run their businesses. Gone are the days of old school organization methods that leave room for error and ultimately slow down the growth of your business. Restoration software systems serve a myriad of functions that can be customized for the […]

Phone Calls Vs. Online Forms: Why You Need Both

Phone Calls Vs. Online Forms: Why You Need Both

When it comes to the marketing debate of phone calls vs. online form submissions, many would argue that phone calls are more effective in closing high quality leads – and they’re not wrong. That being said, online forms shouldn’t be completely disregarded in terms of value. Maggie Stringham, Senior Account Manager at Spot On Solutions, […]

Expert Panel: Building a Company Culture That Your Employees Love

“Customers will never love a company until the employees love it first.” – Simon Sinek, author, Start with Why Why does company culture seem to be all the buzz right now? Several employers have reported that a strong culture has proven to improve retention and engagement. That being said, it’s beneficial to build a company […]

The Secret To Building Customer Relations That Last 

The Secret To Building Customer Relations That Last 

What is the difference between the few businesses that grow over time versus the ones that have huge swings before eventually falling? There can be many factors, but the biggest polarity generally lies in how they focus on building customer relationships.   Jesica Smith has been helping Spot on Solutions build customer relations since the very […]

Expert Panel: Equipment Tracking Methods That Work

One of the challenges that many cleaning and restoration owners face is keeping track of all the equipment they own. Thorough equipment tracking can help businesses save on time and costs, increase customer satisfaction, and drive scalability.  We reached out to industry experts and asked them to weigh in on their successful equipment tracking methods […]

Expert Panel: Setting & Achieving Annual Goals

A smart CEO understands the value of creating New Year’s Resolutions not only for their personal lives, but in regards to their business as well. As you look back on 2021, consider what’s worked for your business and areas that need improvement. Analyzing past performance is a great way to start planning for the future! […]

Expert Panel: How Do You Get Good Reviews?

Online reviews are one of the first things people look at when buying a product or choosing a service. In fact, 79 percent of shoppers say they trust online reviews as much as personal recommendations. We live in a society that’s heavily influenced by online reviews, which is why it’s crucial to get as many […]

positive business environmentt

Make Your Employees Happy By Promoting A Positive Work Environment

Where do you spend most of your time? In any average week, the majority of adults spend a substantial amount of time working full-time jobs and careers. That time they put on the table is valuable and is often compensated with pay. But in addition to pay, what if you could compensate with means that […]

Expert Panel: Tips On Addressing Hiring Challenges

Owners of cleaning and restoration businesses are well aware of the growing challenges with recruitment and finding good talent to join their teams. Not only are we dealing with a nationwide labor shortage, but finding people with the right qualifications and skill sets is becoming increasingly difficult.  We reached out to industry experts and asked […]

Customer care, grief, understanding

Helping Your Customers Navigate The 5 Stages Of Grief After A Disaster

Property disasters can have an emotional and physical toll on anyone who’s unfortunate enough to experience them. As a cleaning and restoration professional, you’re in a unique position to help your customers navigate through the stress, anger, and uncertainty they’re dealing with after a disaster.  At Spot On Solutions we want to help you become […]