Phone Calls Vs. Online Forms: Why You Need Both

Phone Calls Vs. Online Forms: Why You Need Both

When it comes to the marketing debate of phone calls vs. online form submissions, many would argue that phone calls are more effective in closing high quality leads – and they’re not wrong. That being said, online forms shouldn’t be completely disregarded in terms of value. Maggie Stringham, Senior Account Manager at Spot On Solutions, […]

The Secret To Building Customer Relations That Last 

The Secret To Building Customer Relations That Last 

What is the difference between the few businesses that grow over time versus the ones that have huge swings before eventually falling? There can be many factors, but the biggest polarity generally lies in how they focus on building customer relationships.   Jesica Smith has been helping Spot on Solutions build customer relations since the very […]

Expert Panel: How Do You Get Good Reviews?

Online reviews are one of the first things people look at when buying a product or choosing a service. In fact, 79 percent of shoppers say they trust online reviews as much as personal recommendations. We live in a society that’s heavily influenced by online reviews, which is why it’s crucial to get as many […]

Customer care, grief, understanding

Helping Your Customers Navigate The 5 Stages Of Grief After A Disaster

Property disasters can have an emotional and physical toll on anyone who’s unfortunate enough to experience them. As a cleaning and restoration professional, you’re in a unique position to help your customers navigate through the stress, anger, and uncertainty they’re dealing with after a disaster.  At Spot On Solutions we want to help you become […]

digital marketing costs

How To Analyze Digital Marketing Costs

So you’ve decided to invest in digital marketing for your business. You’re heading in the right direction. With the number of online searches increasing every day, you want to make sure your restoration company is visible to those searching for your services. A key factor in digital marketing visibility is your budget, which leads to […]

irestore, restoration management, restoration company management

Guest Blog: Strategically Managing Your Business Development In Restoration

Contributed By Lisa Lavender, iRestore In the world of restoration and emergency services, strategic marketing and relationship development can be very complicated.  There is not a right or wrong; there are a variety of successful strategies that can be built and executed.  Ultimately, one could say that the optimal mix is: An approach that builds […]

How Spot On Solutions Can Support Your Business Amid COVID-19 Outbreak

COVID-19 is not only a threat to the health of many individuals, but their livelihoods as well.  As stock markets crash and we enter an age of economic uncertainty, many businesses are facing new challenges in these unprecedented times. These challenges may necessitate some businesses to revamp and adjust their online advertising methods As a […]

Create a Phone Script That Ensures You Set The Appointment Every Time

One of the cornerstones of any business is their communication skills. Regardless of your qualifications or the services you offer, you cannot be successful if you are unable to communicate effectively with your current and potential customers. Here at 33 Mile Radius, we have worked with thousands of contractors that are great at generating leads. […]

An Introduction to Pinterest

An Introduction to Pinterest—from a customer point of view Written by Emily Moser Pinterest is the number two social media site in use today in generating sales behind Facebook. With over 100 million active members, one thing that sets Pinterest apart from other social media platforms is that the users are purchase oriented.  Due to […]

Becoming a Pro Slacker

Let’s talk about Slack, the messaging app that makes communicating with your co-workers and project managers more fun. Here at Spot On Solutions, we have way too much fun with our day-to-day Slack interactions, but we are also a ton more productive with real-time team communications. If Slack is new to you check our first […]